Lifting equipment, such as lifts, stair lifts and hoists, can help people move around their home safely and independently.
These devices are safe when used correctly, but they can cause injury if they are not maintained or used properly.
This guide explains how to use lifting equipment safely, what to look out for, and when to get help.
Types of lifting equipment
Different types of equipment are used in the home, including:
- stair lifts
- lifts
- hoists
- bath lifts
Each type is designed to help with movement, but they should always be used as instructed.
Common risks
Problems can occur if equipment is not used or maintained correctly.
Common risks include:
- falls when getting on or off equipment
- trapping or pinching injuries
- equipment breaking down or stopping suddenly
- using equipment beyond its weight limit
- obstructions blocking movement
- stair lifts block stair access, if breaks down
Understanding these risks can help you avoid injury.
Simple safety steps
Follow these steps to use lifting equipment safely.
Do
- follow the manufacturer’s instructions
- make sure the user is seated or supported correctly
- use safety features, such as seatbelts
- keep equipment and surrounding areas clear
- arrange regular servicing and inspections (arrange by different service providers)
Do not
- exceed the weight limit
- use equipment that appears damaged or faulty
- leave objects on stairs or lift tracks
- allow unsafe or unsupervised use where support is needed
Using equipment safely
When using lifting equipment:
- make sure the area is clear before moving
- take your time when getting on and off
- sit or position yourself correctly
- use controls as instructed
- keep hands and feet away from moving parts
If someone needs support, make sure a carer or family member is available to help.
Maintenance and servicing
Regular maintenance is important to keep equipment safe.
You should:
- arrange servicing by a qualified engineer
- follow the manufacturer’s maintenance schedule
- keep the equipment clean
You can also carry out simple checks, such as:
- listening for unusual noises
- checking that controls respond properly
- making sure movement is smooth
Warning signs
Stop using the equipment and get help if you notice:
- unusual noises or vibrations
- jerky or uneven movement
- slow or unresponsive controls
- visible damage or loose parts
- equipment stopping without warning
These signs may mean the equipment is not safe to use.
What to do if something goes wrong
If the equipment stops working or you think there is a fault:
- stop using it straight away
- switch it off if it is safe to do so
- make sure the user is safe and supported
- contact your service provider or a qualified engineer
Do not try to repair the equipment yourself.
When to get professional help
You should always use a qualified professional for:
- installation of new equipment
- servicing and maintenance
- repairs and fault checks
- safety inspections
- find information about support, including equipment and home adaptations, on the aids and adaptations page
Using a trained engineer helps make sure the equipment works safely.
Safety checklist
Use this checklist to help keep your home safe:
- equipment is used as instructed
- safety features are in use
- no obstructions are present
- servicing is up-to-date
- faults are reported and fixed
Keeping your home safe
Lifting equipment can make daily life easier, but it must be used with care. Regular checks and safe use can help protect you and others in your home.